Algunos consejos para la selección de software

The software selection process can be complicated. Navigating that terrain often requires external, objective help to help guide the process and ensure an organization is focusing on the right things as they vet each system. Whether you do it yourself or decide to bring in a third-party consultant, these proven tactics can guard your company against the risks and pitfalls that come with the software selection process.

Measure twice, cut once.

Allow your team the time to do real due diligence upfront. A proper selection process can take anywhere from 6-18 months depending on the size and scope. Allow them time and resources.

What you see is not always what you get.

Ask if that functionality they are selling or showcasing is "out of the box" or requires customization. In addition, ask for details about the time and cost tied to building out the customizations.

Understand the product road map.

Ask to have someone walk you through their product roadmap. Understand if what they are selling/showing is what will be deployed on your go-live date. Vendors will have their demo environments, websites, and web videos set up to show all the bells and whistles functioning at a high level. Again, they are selling.

Adding on too early in the process.

Be wary of doing customizations or buying additional modules too early in the process. Learn what is core functionality first and work with the system for a while before spending more time or money on additional bells and whistles you may not need right now.

Request sales back-up.

Ask the vendor to include a solution architect and professional services/delivery team resource in the demonstration if possible. This will keep the sales team honest in terms of what they are promising as well as have expertise in the meeting.

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